Have Questions?

Call, Text, or Email us anytime to get your order started or if you have any questions.

It's so EASY!

Just have the following information ready:

  • What type of Garments?
  • How many Garments are needed?
  • Color of Garments?
  • Sizes of Garments?
  • What kind of format is the ARTWORK in?
  • What colors of ink will be used?
  • A detailed description of the order.

We Want to Talk to You!

On initial orders we will to talk to you about your shirts and make sure everything goes smooth with the process. Re-orders following the initial order can be made solely through email or the order-form.

Security is Important to us!

We do not and will not share any information obtained from any customer for any reason. This is a Tulsa OK family run business, and we treat any card holder or equal information with the utmost respect and will not tolerate fraud attempts of any kind.

See FAQ's at bottom of page concerning t shirts minimums, screen custom printing and artwork.

Options for Placing an Order

Call Us

We can be reached Monday - Friday from 9 AM until 5 PM Central Time anywhere in the continental United States. 1-866-829-3904

Email Us

After filling out the Instant Quote Form press send at the bottom of the form and it will be sent instantly by email to the sales dept. A confirmation of order will be sent to your email address once the information has been processed.

By Mail

Fill out the Order Form. Print it. Then Mail us your order! You can send us your order via USPS, UPS, or FedEx. This option is best when you need to send us a sample garment for reference. A confirmation of order will be sent to your email address once the information has been processed.

Payment

We accept MasterCard, Visa, or pre-approved Checks, such as with a P.O. We require prepayment on all orders through the internet. Either Paid in full or half up front and half before shipping. Work will not start until payment is made. You may call us (1-866-829-3904) with credit card information (fast) or you can mail a check (slow) to us at:

H&A Screenprinting
3081 W. Albany Street, Ste 109
Broken Arrow, Ok 74012

We also accept school or school district purchase orders. Purchase orders should be faxed to us at 918-357-1115, with the order form and all school contact information. We will do a confirmation call with the school.

FAQ's

Is there a minimum order?

24 pieces for custom screen printing and 48 for embroidery.

Can I have them by a certain date?

Yes. We can meet any deadline. Orders needed faster than our regular turnaround time may incur a rush charge.

How is price determined?

Price is determined by Color, Quantity, and Style mainly. There are many different factors actually determine price.

Can I pick up my order?

We do not recommend the customer picking his or her own order. Our Tulsa business is not a storefront but a production facility and is not set up as a retail environment.

What format do I send the artwork in?

Artwork specs can be viewed on the artwork tab located at the top of each page.

Can your art department show me a proof before I place my order?

All orders will be sent a proof of what each order contains, including visual, size and quantity.

When do I pay sales tax?

Orders placed outside of Ok will not pay sales tax. Churches, schools and other tax deferred businesses in Oklahoma will not pay sales tax.

Will I get to see a sample?

Yes. Our art department will go over each design with the customer via email. To see an actual printed sample will incur Set-Up, Art and Shipping Charges.

Can I get a sample shirt?

Yes, but to see an actual printed sample will incur Set-Up, Art and Shipping Charges.

Do I own the screens?

No you do not own the Screens. The Screens are hard wooden or metal frames used by H&A to produce product. The actual screens are recycled over and over again for different jobs.

Do I own the embroidery digitized file?

Yes. If you wish to receive a copy of your digitized design arrangements will be made to email it to you. This is a very good option. If we were to lose it for any reason you would still have a copy. This same file could be used elsewhere as well.

Will I get to see my embroidered design sewn on fabric before production?

Yes. An emailed proof will be emailed to you before production for you to approve.

How much extra are XXL and XXXL shirts?

It varies per product. T-Shirts usually $1.50 more per XXL and $2.50 for XXXL

Can I mix different styles, sizes, and colors of garments for custom screen printing?

Yes. You can order any quantity over 24 pieces and any color.

Can I use particular ink colors on some of my garments and other colors of inks on the rest?

Yes, but there is a $10.00 Color Change Charge per design. It takes about 15 to 20 minutes to change ink colors for each screen per design.

Will the shirts shrink?

50/50 T shirts on the most part will not shrink. All of our 100% cotton garments are Factory Pre-Shrunk. Our years of experience have shown us that the 100% will shrink just a little bit and to take this into consideration when ordering.

Will the shirts fade?

Not for a long, long time. Washed correctly and kept from being left in the sun for days will protect any garment. But over years everything fades.

Will the custom screen printed design wash off or fade?

It will not wash off. But depending on the process used a little fading may occur. If your shirts are printed using process inks they will fade slightly sooner than opaque plastisol inks. Proper care and washing will keep your shirts in excellent condition for years.

Will the screen printed design crack or break apart?

Your printed T-Shirt will last a long time. Over the period of years the ink will crinkle or crack a little. This is natural. All T-shirts do this.